These Terms and Conditions ("Terms") constitute a legally binding contract between you (the "User", "Merchant", "Vendor", or "Visitor") and SOFTWARELABS IT SOLUTION (operating under the brand name Webes.in), an enterprise officially registered under the Ministry of Micro, Small and Medium Enterprises (MSME), Government of India (Udyam Registration Number: UDYAM-UP-28-0236214), with its registered office in Sector 2, Noida, Uttar Pradesh, India.
By accessing our portal, creating an account, listing a business, or purchasing optional promotional services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our integrated Privacy Policy.
Webes operates on a transparent 5-in-1 Platform Architecture combining core business tools with optional paid digital marketing packages:
Eligible businesses may create and maintain a standard Webes online profile without paying any mandatory listing fee. Core tools are provided on a self-service basis (no dedicated phone/field agent support) and include:
Payment is NOT mandatory to list a business. The customer is not required to purchase any paid package in order to use the basic free listing and eligible free tools. Paid packages are optional upgrades selected by the merchant solely for additional promotional marketing, professional graphic creatives, festive banners, and expanded product catalogue capacities.
GBP Assistance is a separate Webes service: Any Google Business Profile setup or management assistance provided by Webes is an ancillary service connected with the applicable Webes Mini Website / Mini Store service. No fee is charged by Webes for Google's Business Profile product itself.
For merchants subscribing to paid promotional packages (Starter, Growth, or Premium VIP):
Webes reserves the right to modify or adjust future package prices and service features based on server infrastructure expenses, operational overheads, or platform upgrades:
Any price revisions or fee modifications will apply only to new subscriptions or future renewals. Once a merchant has subscribed to a plan at an existing price, the merchant's active plan features and pricing remain completely locked, valid, and unchanged until the official plan expiry date. No mid-term fee adjustments or additional charges will be imposed during an active subscription period.
Where Webes assists with a Business Profile, Webes operates as an independent third-party service provider and is not affiliated with, endorsed by, or an official representative of Google LLC.
For more information regarding Google's policies for third parties, merchants may review Google's official Working with a third party policy disclosure [1].
Webes may provide Google Business Profile setup, configuration, or management assistance as an additional service to merchants who obtain their Mini Website / Mini Store service from Webes.
This assistance is provided as part of Webes's own service offering and does not constitute a fee charged by Webes for Google's Business Profile product.
Merchants who do not obtain the applicable Webes Mini Website / Mini Store service are not entitled to GBP setup or management assistance from Webes. Such merchants may independently create, claim, verify, or manage their Google Business Profile directly through Google, subject to Google's applicable policies and requirements.
Where Webes assists with a Business Profile, the merchant remains the owner or authorized representative of the business and retains control of their Google account and Business Profile. Webes acts only as an authorized service provider/third-party agency with the merchant's permission [1].
Google independently controls Business Profile eligibility, verification, approval, ranking, suspension, and publication. Webes does not guarantee Google verification, ranking, or continued visibility.
Paid promotional packages are designed to enhance digital branding and exposure. Webes DOES NOT guarantee any specific number of customer calls, WhatsApp inquiries, store visits, product sales, or revenue conversions. Actual business outcomes depend on product quality, pricing, customer service, local market demand, and third-party social media algorithms.
For merchants subscribing to optional paid promotional packages:
Our field sales executives carry verified digital credentials. Payments must strictly be transferred to the official company UPI QR code. No representative is authorized to collect personal cash transfers without immediate electronic receipt confirmation.
Fees for optional promotional packages (₹149, ₹299, ₹499) become non-refundable once the applicable service has been activated, promotional graphic work has commenced, creatives have been prepared, or marketing campaign scheduling has begun, except where a refund is required under applicable law or expressly provided under this Agreement.
In the rare event of a verified technical failure where Webes is unable to activate the purchased promotional features within 7 business days from payment reconciliation, a full refund will be processed to the original payment source upon written request to info@webes.in.
Users and listed merchants strictly agree NOT to post, upload, or promote:
Violation of these terms will result in immediate delisting and permanent account termination without refund.
Webes.in operates as an electronic intermediary under Section 79 of the Information Technology Act, 2000 of India:
Merchants are solely and legally responsible for the products, pricing, service quality, statutory licenses, and descriptions published on their profiles. Webes does not act as a buyer, seller, or guarantor for third-party commercial transactions conducted between directory visitors and listed merchants.
All platform code, design templates, graphic elements, databases, and branding associated with Webes and Softwarelabs IT Solution remain the exclusive property of SOFTWARELABS IT SOLUTION. Merchants retain ownership of their proprietary logos and product images uploaded for listing purposes.
To the maximum extent permitted by applicable law, Webes.in and SOFTWARELABS IT SOLUTION shall not be liable for any indirect, incidental, special, or consequential damages resulting from platform downtime, telecom outages, merchant-buyer disputes, or third-party social media platform policy updates.
These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any legal dispute, claim, or proceeding arising out of or in connection with these Terms, directory listings, or digital promotion packages shall be subject to the exclusive jurisdiction of the competent courts situated in Gautam Buddha Nagar (Noida), Uttar Pradesh, India.
For service inquiries, billing support, or grievance reporting, please contact:
Enterprise: SOFTWARELABS IT SOLUTION (Webes.in)
Official Email: info@webes.in
Registered Address: C98, Basement, Block C, Sector 2, Noida, Gautam Buddha Nagar, Uttar Pradesh - 201301, India
© Webes, All Right Reserved.
